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How We Protect Your Privacy

When you open an account with rajapaito sdy and deposit through DANA, OVO, GoPay or QRIS, your personal and financial information stays protected under our privacy framework.

Your account is encryptedPayment data never sharedSupport available 24/7
rajapaito sdy How We Protect Your Privacy
CONTACT PATHS

Reach Our Privacy Team

Questions about how we handle your data, what information we hold, or how to request changes to your account?

Live Chat Available 24 hours a day via the support button in your account lobby. Our team responds in minutes to answer privacy questions and guide you through data requests.
Email Support Send detailed privacy inquiries to our support mailbox and receive a response within 24 hours. This is the best channel for formal data access or deletion requests.
Phone Line Call our customer service line during business hours to speak directly about account data, stored information or how to update your personal details.
DATA SECURITY

How We Keep Your Information Safe

Your account password, payment methods and personal details are protected by industry-standard encryption. When you log in from Makassar or anywhere in Indonesia, your session is secured.

Encryption

All deposits via DANA, OVO, GoPay and QRIS are encrypted end-to-end. Your payment card or wallet details are never displayed in full on your account dashboard.

Account Verification

When you withdraw funds, we verify your identity through email or phone to prevent unauthorized transfers. This two-step process protects your winnings before they leave our platform.

Cookie Policy

We use cookies to track your login session and game preferences. These help us recognize you when you return, but contain no financial or payment information whatsoever.

Data Retention

Your account information is kept for the duration of your membership plus three years after closure, as required by local regulations in Indonesia.

Third-Party Access

We share payment data only with DANA, OVO, GoPay and QRIS processors to complete your transaction. No other vendors access your personal details without your consent.

Data Requests

You can request a copy of all data we hold, update your personal details or ask for account deletion at any time by contacting our support team.

Frequently Asked About Your Data

We collect your full name, email address, phone number, date of birth and payment details. During registration, you create a password and select your preferred deposit method from DANA, OVO, GoPay or QRIS. This information is used only for account access and transaction processing.

Payment information is encrypted using industry-standard protocols the moment you enter it. Your DANA, OVO, GoPay or QRIS wallet details are never stored in plain text on our servers. Payment processors handle the final transaction under their own security standards.

Yes. Contact our support team via live chat or email and request a complete data export. We compile all information we hold on your account and send it to your registered email within 48 hours. This includes login history, deposit records and game activity.

No. We do not sell, rent or trade your personal data. Payment processors like DANA, OVO, GoPay and QRIS see only transaction details necessary to process deposits and withdrawals. Marketing partners never receive your contact information.

Account information is retained for three years after closure, as required by Indonesian regional law and anti-money-laundering regulations. After that period, your data is securely deleted from all systems.

You can request permanent deletion of your account and associated data at any time by contacting support. We remove your profile, transaction history and personal information from active systems immediately, though regional compliance may require us to retain summary data for three years.

No. Our cookies track only your session within rajapaito sdy and store your login preferences. They do not follow you to other sites or collect browsing data outside our platform. You can disable cookies in your browser settings if you prefer.